Terms and Conditions

1. Introduction Welcome to Perth Tutors WA! These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any of these terms, please do not use our services. 2. Definitions "Platform" refers to the Perth Tutors WA website and any associated services we provide. "User" refers to anyone who accesses the Platform, including tutors, students, and parents. "Tutor" refers to individuals who provide tutoring services through the Platform. "Student" refers to individuals or guardians seeking tutoring services through the Platform. 3. User Responsibilities 3.1 Account Creation and Accuracy Users are required to create an account to access certain features of the Platform. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. 3.2 Eligibility You must be at least 18 years old to create an account and use the Platform. By creating an account, you represent and warrant that you are of legal age to form a binding contract with Perth Tutors WA and meet all eligibility requirements. 3.3 Use of Services As a user, you agree to use the Platform and services provided by Perth Tutors WA solely for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Platform. 3.4 Tutor Responsibilities Tutors are responsible for ensuring that the content of their profiles and listings is accurate and up to date. Tutors must also ensure they respond promptly to student inquiries and maintain a professional standard in all communications and services provided. 3.5 Student Responsibilities Students and their guardians are responsible for providing accurate information when making a booking and for ensuring they conduct lessons in a safe environment. It is the responsibility of the student or guardian to verify the qualifications and credentials of tutors. 3.6 Class Location and Safety Perth Tutors WA advises that all lessons be conducted in public places such as libraries or the student's home when a guardian is present. Users are solely responsible for ensuring a safe environment for all tutoring sessions. 3.7 Background Checks Perth Tutors WA does not conduct background checks on tutors, including Working With Children (WWC) or police clearance certificates. Parents and guardians are advised to conduct their own checks and due diligence before engaging a tutor. 3.8 Prohibited Conduct Users agree not to engage in any activity that would harm or interfere with the Platform, including but not limited to transmitting malware, hacking, or engaging in fraudulent activities. 4. Information Sharing and Disclosure 4.1 Member Information Sharing As a part of the Perth Tutors WA platform, certain personal information may be shared with other members of the community during the course of using our services. This may include sharing your contact details (such as your telephone number or email address) with other members when necessary for arranging lessons. 4.2 Third-Party Access We work with third-party companies that may have access to your personal information for purposes such as technical services, payment processing, identity verification, and data analysis. These third parties are bound by confidentiality agreements and are only permitted to use your data for specific purposes necessary to the functionality of Perth Tutors WA. 4.3 Circumstances of Data Sharing We may share your data with third parties in the following situations: Service Provision: To facilitate any service you have requested from us, including lesson arrangements or payment processing. Compliance with Laws: When required by law or when we believe in good faith that disclosure is necessary to protect our rights, ensure public safety, or respond to legal obligations. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner. 4.4 Data Retention We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. Upon account deletion, all personal data will be removed from our active databases; however, residual data may be retained in our archives or backups for legal purposes. 5. Communications and Moderation 5.1 Message Monitoring We reserve the right to monitor communications between members of the Perth Tutors WA platform to prevent fraud, improve our services, and ensure compliance with our terms. This may include automated or manual review of messages exchanged through our platform to detect any inappropriate content or attempts to bypass our reservation system. 5.2 Promotional Use Perth Tutors WA does not use your private communications for promotional or advertising purposes. Any moderation of messages is strictly for the protection and enhancement of the service provided to our community. 6. Marketing and Notifications 6.1 Direct Marketing With your consent, we may use your personal data to send you promotional communications such as newsletters, event invitations, and targeted advertisements. You can opt-out of these communications at any time by adjusting your account settings or using the unsubscribe link provided in our emails. 6.2 Targeted Advertising We may use information you provide to deliver personalized advertisements on social media platforms or other websites. You can manage your ad preferences through your account settings on these platforms. 7. Data Transfer and International Storage 7.1 Data Transfer Your personal data may be stored and processed in countries outside of your country of residence, including countries outside the European Union (if applicable). We ensure that any such transfers are conducted in accordance with applicable data protection laws and that adequate safeguards are in place to protect your personal information. 8. Your Rights Regarding Personal Data 8.1 Access and Correction You have the right to request access to the personal data we hold about you, and to request corrections to any inaccurate or outdated information. 8.2 Data Deletion You can request the deletion of your personal data at any time by contacting us at [email address]. Please note that we may retain certain information where required by law or for legitimate business purposes. 8.3 Data Portability You have the right to request a copy of your personal data in a structured, commonly used format and to transfer that data to another service provider. 9. Password Security 9.1 Responsibility You are responsible for maintaining the confidentiality of your password for accessing your Perth Tutors WA account. Please ensure that your password is secure and not shared with others. 10. External Links and Third-Party Websites 10.1 External Links Perth Tutors WA may contain links to external websites that are not operated by us. We are not responsible for the content or privacy practices of these third-party sites. We recommend reviewing the privacy policies of any third-party sites you visit. 11. Modifications to Terms and Conditions 11.1 Updates Perth Tutors WA reserves the right to modify these Terms and Conditions at any time. We will notify users of significant changes and encourage you to review this page regularly to stay informed of any updates. 12. Dispute Resolution 12.1 Mediation In the event of a dispute that cannot be resolved through our customer service, you may seek mediation through the appropriate authorities, such as the National Association of Mediators or another approved mediator. 13. Contact Information 13.1 Data Protection Contact For any questions regarding these Terms and Conditions, or to exercise your rights regarding your personal data, please contact our Data Protection Officer at contact@perthtutorswa.com.